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Ledger Confirms Data Breach Linked to Third-Party Partner — User Data Exposed

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Ledger reports a data breach through its e-commerce partner Global-e, exposing customer info but leaving crypto assets untouched.

Ledger, one of the world’s largest crypto wallet manufacturers, has confirmed that customer information was exposed following a breach at its e-commerce partner, Global-e. The incident, which occurred through the third-party platform used for online purchases, compromised some customer names and contact details but did not affect Ledger’s internal systems, hardware wallets, or stored assets.

The company emphasized that no seed phrases, private keys, or payment card data were impacted, and all crypto holdings remain secure. Ledger’s security infrastructure, which separates its commerce systems from its wallet services, prevented the breach from reaching users’ assets.

In response, Ledger and Global-e have suspended the compromised integrations, launched a full forensic investigation, and notified potentially affected customers. The firm has also reinforced warnings about phishing risks, reminding users that Ledger will never ask for recovery phrases or keys.

This latest breach follows previous third-party data leaks tied to Ledger’s online operations and underscores a persistent vulnerability across the crypto industry — vendor dependencies. While Ledger’s products remain technically secure, the incident highlights the need for hardware wallet companies to manage their external partnerships with the same rigor applied to their core security systems.

For users, the key takeaway is vigilance: funds remain safe on-device, but personal data exposure can increase the risk of targeted scams — making careful verification of communications more important than ever.